FAQ's
You asked, we answered
We want to make the experience of shopping with us as easy as possible, which is why we've taken some of the questions we get asked most frequently and compiled them in one place. If you still have something you’d like to know, don’t hesitate to contact us.
1. What inspired Novels & Threads to create apparel based around books?
At Novels & Threads, our passion for literature runs deep. As a mother-daughter team, we bonded over our love for books and fashion, sparking the idea to merge these two passions into something truly unique. We believe that clothing can be a form of self-expression, and what better way to express ourselves than through the stories and characters we adore?
2. What types of apparel does Novels & Threads offer?
We offer cozy hoodies and soft tees to trendy accessories, our collection features something for everyone. We are always expanding and thinking of new ideas.
3. How does Novels & Threads ensure the quality of its apparel?
Quality is our top priority at Novels & Threads. From the materials we use to the printing process itself, we adhere to the highest standards to ensure that each piece meets our customers' expectations. Our garments are made with premium materials for maximum comfort and durability, and our printing techniques result in vibrant, long-lasting designs.
4. What sizes are available for your apparel?
We strive to offer a wide range of sizes to accommodate all body types. Our sizing typically ranges from S to 2XL, but specific size availability may vary depending on the product. We recommend checking the size chart provided on each product page for accurate measurements and fit guidance. But if are looking for specific size please reach out to us @ Info@novelsandthreads.com
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5. What is Novels & Threads' return policy?
We want you to be completely satisfied with your purchase from Novels & Threads. If for any reason you're not happy with your order, please reach out to us immediately after receiving your item, and we'll be happy to assist you.
6. How long does shipping take for Novels & Threads orders?
Shipping times vary depending on your location and the shipping method selected at checkout. Typically, orders are processed within 1-3 business days, and domestic shipping within the United States takes an additional 3-5 business days. International shipping may take longer, usually between 7-14 business days. Please note that unexpected delays may occur due to factors beyond our control, such as customs processing or inclement weather.
7. What shipping carriers does Novels & Threads use?
We primarily use reputable shipping carriers such as USPS to ensure reliable and timely delivery of your orders. Once your order has shipped, you will receive a tracking number via email to monitor the status of your shipment
8. What printing method does Novels & Threads use for its apparel?
At Novels & Threads, we utilize a professional heat press technique called Direct-to-Film (DTF) transfer to bring our designs to life. This innovative method allows for vibrant, high-quality prints with excellent durability and color retention. Each garment is carefully printed with precision and attention to detail to ensure that our designs stand out.